You can only cancel an order if it has not yet been processed and invoiced. To cancel it, please fill in the form indicating the information requested by it. If you have any doubt about the procedure, you can contact us through the forms indicated in the contact section.
Return of the order – withdrawal
You have the right to withdraw from the purchase within 14 days without justification and prior notification through this contact form that you can find on this page – The withdrawal period will expire after 14 days of the day you, other than the carrier, acquired the material possession of the goods.
To exercise the right of withdrawal you must notify to CYCLING HOLYDAYS STORE your decision to withdraw the contract through the same form of contact offered on the page. You can also make an unequivocal statement of your decision through a letter sent by mail or fax. You can use the withdrawal form that we will provide, although its use is not mandatory.
To meet the withdrawal period, it is sufficient that the communication relating to the exercise by your right party be sent before the corresponding deadline expires. Consequences of withdrawal: In case of withdrawal by you, we will refund all payments received, without undue delay and, in any case, no later than 14 calendar days from the date on which you are informed of your decision withdraw from this contract.